Recent Posts

Restoring Your Documents After A Fire

9/20/2017 (Permalink)

Fire Damage Restoring Your Documents After A Fire What should you do if your important documents get burned?

Fires are devastating in many ways, and they can destroy valuable items in your home. You may worry about important documents, such as birth certificates and social security cards. Knowing some important about document restoration can help you to restore these items in the event of a fire.


Take Precautions

Taking precautionary measures can better prepare your valuable items for document restoration. For example, you could store them in a fireproof box. In the event that they experience some damage, possibly because of a hole in the box, restoring them would likely be more of a possibility. You should also keep them together so that you don't waste valuable time trying to locate them after a fire.


Call Early

If you wait too long to call SERVPRO of East Ottawa / Erie County, you may discover that it is too late to perform full fire restoration services when it comes to your documents. Recovering from a fire is often tremendously difficult, and you may not want to think more about the incident. However, by taking the time to call early, you can allow your family and home to start to heal.


Ask for Instructions

When you are on the phone booking an appointment with the professionals, ask if you should do anything to better preserve your documents. For example, if you touch damaged documents, the paper might crumble. The team may advise you to leave the documents exactly where they are, or you may receive instructions to handle them in a certain manner.


Maintain Realistic Expectations

In the event that an important document was seriously damaged, you may have high hopes that it will be restored. Keep in mind that an evaluation of the situation is one of the first steps. If the documents have been completely burned in the fire, restoring them might prove impossible.


Create a List of Resources

Before a damaging event takes place, work to create a list of resources with which you can consult in the event that the documents are beyond repair. For example, you can find out what entity to contact if you lose your social security card or birth certificate in the fire


Fires provoke fear in many people. You likely have your own anxieties about fires. One of these fears may relate to the potential destruction of documents. Fortunately, you have options if you think your documents have been ruined; you can call to inquire about restoration.

We Can Take Care of your Graffiti

9/12/2017 (Permalink)

Cleaning We Can Take Care of your Graffiti We can tackle any graffiti job!

As the weather gets warmer outside, many people find that they like taking part in activities. The increase in a number of people outside also means the potential for problems. Because of the warmer weather, many people leave their homes not to have fun, but to cause trouble. If you are the owner of a property or find that your house has recently been tagged with graffiti and vandalism, it can seem like a very frustrating experience trying to find someone to help you remove it. SERVPRO of East Ottawa / Erie County is here to help and make the experience of graffiti removal easy.

When it comes to removing graffiti, often, it takes more than a sponge, soap and a little water. Vandals don’t usually use one can of spray paint or make simple designs. If your property has been hit by graffiti recently, chances are it is not the first time that it has happened either to your specific property or to other buildings in your area. It can be very difficult to try and protect yourself from these kinds of attacks. Luckily, we at SERVPRO are here to help you with a deep cleaning that will make your property look new again.

Our professional staff of graffiti cleaning specialists works hard to make sure that the property owner is happy with our work. We are more than confident that you’ll love the cleaning we offer. We work one-on-one with the property owner to assess the damage and figure out a way to quickly and efficiently arrive at a solution. Our emergency service strives to get the cleaning done as fast as possible while also paying very close attention to detail.

Of the 4 seasons, many people seem to enjoy summer for the more favorable temperature and ability to do many activities outside that other seasons do not permit. As the seasons change, many people decide to spend time outside of their homes and while this can be fun with friends and family, it can also mean more of a potential for problems. Sometimes people like to vandalize other innocent people and when this happens it can be a very literal black stain on your property. If you are the owner of a property that has recently been sprayed with graffiti and are looking for a way to take care of the mess with efficiency and attention to detail, give SERVPRO a call!

How To Get Rid Of Odors In Your Home After Water Damage

9/12/2017 (Permalink)

Water Damage How To Get Rid Of Odors In Your Home After Water Damage If water damages your home, we can help you get back to normal.

How To Get Rid Of Odors In Your Home After Water Damage

If you have experienced any type of water damage in your home recently, especially to your carpets, smelly odors will be left behind. Lingering smells from water damage could turn into the potential for mildew or mold growth which thrives in damp conditions. You can protect your health and your carpets by learning some tricks for odor removal from us here at SERVPRO of East Ottawa / Erie County.

Cleaning Carpets To Remove Mildew Smells

It may seem like a big challenge to get rid of the mildew smell left behind in your carpets after water damage. The first step in fixing the issue is to make sure you have a professional like us assess that the source of the water damage has been addressed. There is no reason to deal with the mold and mildew odors if the problem hasn't been fixed. Once the original water damage issue has been fixed, follow some of the steps below to prevent or get rid of any mildew odors left lingering.

  • Completely Dry Area - If the area where the water damage occurred has windows, open them up for several hours to get fresh air circulating and speed up the drying process. Using dehumidifiers can also help to remove any moisture that is lingering in both the air and carpet's fibers.
  • Treat Carpet - Treating the area with a cleaning solution of vinegar and warm water can help to get rid of some smells that are lingering. Mix one cup of vinegar with two cups of warm water in a small spray bottle. Gently mist the area completely. Be careful not to saturate the carpet too much. Doing so can cause more mold growth.
  • Baking Soda - Baking soda is a great product to use after water damage because it can quickly absorb moisture and odors in carpets. It is also safe to use around pets and children. To get the best results, sprinkle some baking soda around on the affected area and leave it overnight before vacuuming it up.


Once you have let us take care of the water damage in your home and you have used some of our favorite tips for odor removal of smells lingering in your home, you will have a home that is free and fresh from mold, mildew and stinky odors. If the smells begin to re-occur, it is best to contact us again for an appointment here at SERVPRO of East Ottawa / Erie County. We have all of the knowledge and tools necessary to get your home back in perfect order to help keep you and your family healthy and safe.

Why Are Clean Air Ducts Important?

9/7/2017 (Permalink)

Cleaning Why Are Clean Air Ducts Important? Breathe easier while you relax in your home with clean air ducts.

Do you know how the central heating and air work in your home? Many homeowners do not, but it is a fairly simple process. The air circulating in your home is blown through air ducts. The ducts carry the cold or warm air to vents that blow directly into your home. This means whatever is inside of your ducts may end up inside of your home. To keep your air as clean and safe as possible, you'll want to add air duct cleaning to your home maintenance list.

Your heating and air conditioning system are one of the most important and expensive features of your home, and keeping them in clean, working order may extend the life of some systems. It's always important to keep your equipment in tip-top shape.

If allergens such as pollen are trapped in your HVAC system, this could affect you and your family's health. Cleaning the air ducts will, in some cases, minimize the exposure to allergens inside of the home.

What Could be in my Ducts?

Air ducts can trap all sorts of small or invisible debris or organisms, including pollen, dust, debris, microorganisms, dirt, and other contaminants. Additionally, in some cases, if moisture is present, mold can grow inside of air ducts.

How Do I Know if my Ducts Need Cleaning?

Air duct cleaning isn't something that most people think about in regards to home maintenance. Why? Because air is invisible. Out of sight, out of mind. Unfortunately, there is no easy way to tell if your air ducts need cleaning since ducts are closed in. The professionals SERVPRO of East Ottawa / Erie County can evaluate your system and determine whether or not it needs cleaning.

Who Should I Call to Clean my Air Ducts?


SERVPRO of East Ottawa / Erie County can assist you for all of your air duct cleaning needs. If you have any questions about air duct cleaning or would like to schedule an appointment, please call us at (419) 621-7766.

So You Have A Sewage Backup – Now What?

9/1/2017 (Permalink)

Cleaning So You Have A Sewage Backup – Now What? If your sewer system backs up, we’ll be there to help.

So You Have A Sewage Backup – Now What?

Most people dread the prospect of resolving a sewage backup. If your facility or residential property is dealing with sewage, give us a  call! At SERVPRO of East Ottawa / Erie County, we offer fast, responsible solutions for sewage cleanup.

Availability 24/7

We maintain around-the-clock availability to respond to customer emergencies. Sewage backup poses a problem requiring immediate attention! In many parts of Ohio, aging infrastructure contributes to wastewater drainage and sewage system concerns. That is why our commitment to rapid-response is so important. When storms and torrential downpour affect your area, you need a company on the scene as soon as possible. If allowed to sit, sewage backup can cause lots of health concerns. Our technicians receive careful training to prepare them for sewer damage cleanup. Here are the types of contaminated water you may encounter with sewage backup:

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can degrade into category 2 or 3 water. This depends on time, temperature, and contact with contaminants.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

This water is unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Significant New Technological Breakthroughs

Why should you contact a restoration expert following a sewage backup? New technological breakthroughs have led to the development of powerful specialized tools to help restore properties. SERVPRO of East Ottawa / Erie County uses state-of-the-art cleaning equipment. We extract water, dry the area, remove contaminants from the air and eliminate foul odors with deodorization.

3 Ways To Freshen Up Your Business This Season

8/17/2017 (Permalink)

Cleaning 3 Ways To Freshen Up Your Business This Season Keep your business clean and your customers will thank you!

At SERVPRO of East Ottawa / Erie County, we help businesses in our local area liven up their business storefronts. Why? Keeping your business clean attracts and retains more customers, gains a better reputation, and boosts team performances. All this is available through our top-notch services. Most business owners can't afford to purchase a new facility. As such, extracting the full potential of business' existing facilities is often the most cost-effective route for organizations in our area to take.

Without further ado, here's our three best ways to freshen up your business this season.

Stagnant, stinky odor removal

There are tons of scents that we don't like to smell. If your business has a physical location, the onus is on you to keep its appearance presentable. There are some things that are simple to take care of such as trash lying around or sweeping around the door or parking lot. However, some smells or items are trickier to tackle. Animals leaving rotten food, droppings, or carcasses in buildings always results in stinky smells. Urine left behind by stray animals or pets contributes to nasty ammonia-like smells. Uncleaned HVAC units can make entire buildings smell bad, even though the contaminants originated in external HVAC units. Mold is also a common culprit of rotten odors. Our expert cleaning professionals are trained in diagnosing bad odors and taking necessary steps to mitigate and eliminate them.

Standard commercial cleaning

As a business owner, your time is better spent running your organization than cleaning your facilities. We offer commercial cleaning services to regularly clean. This includes vacuuming, mopping, sweeping, spot cleaning on carpets, and other necessary cleaning activities. Doing this helps maintain a clean establishment that customers actually want to visit.

Extensive, comprehensive deep cleaning

Our deep cleaning services are a higher standard than other commercial cleaning procedures. Most business owners, even if they and their employees clean up after the businesses they work for, don't engage in regular deep cleaning. We clean hair, dust, and caked-on lint on baseboards and bring them back to original colors. Our hard-working employees also take the stain from grout between tiles, making them appear new.

No matter what type of business you operate or field it competes in, it needs to treat its customers right and clean up after itself. Let us clean your business storefront! Your customers, and new consumers, will visit more often and thank you!

How Can Lake Erie Weather Affect Your Home?

8/10/2017 (Permalink)

Water Damage How Can Lake Erie Weather Affect Your Home? Live near Lake Erie? Watch out for signs of water damage and mold contamination in your home.

Living near such a huge body of water as Lake Erie means that you need to be prepared for many types of weather. At SERVPRO of East Ottawa / Erie County, this is something that we understand all too well. Due to the proximity of the Great Lakes, severe thunderstorms and deep drifts of lake-effect snow are events we know will happen.

This weather brings huge amounts of precipitation and has the potential to wreak havoc on your home. Water damage and mold contamination are the usual suspects!. This means that you must take steps to prevent leaks and water damage from affecting your home. If you do notice any signs of water damage, you'll want to call us immediately. We can start the restoration and remediation process to prevent toxic mold growth from becoming an issue.

Buried Under Feet of Lake-Effect Snow

Anyone who lives near the Great Lakes is aware of lake-effect snow and the potential headaches it can cause. Lake-effect snow is caused by cold polar air being driven south by the jet stream. When this cold air passes over the warmer waters of Lake Erie, it takes up moisture and rises to form huge storm clouds. This results in the surrounding area getting pummeled by several feet of snow.

If ice blocks your gutters and downspouts or if the melting snow starts pooling up against your house, the result is that water could begin seeping inside the home. Water damage and mold growth can happen at any time of the year.

Lake Breeze Fronts and Their Thunderstorm Generating Potential

Although most people are more aware of lake-effect snow, Lake Erie has a profound effect on local weather patterns during both the summer and winter. During the summer when the water is generally cooler than the air, the effect is that lake breeze fronts form. Like the windy, leading-edge of a thunderstorm, these fronts push massive gusts of cooler air over the land. When the weather conditions are less stable, the result can be massive thunderstorms and an increased potential for flash flooding. As with lake-effect snow, these thunderstorms can draw up a huge amount of moisture from the lake and then dump this moisture down on the surrounding areas.

Any leaks in your roof, cracks in your foundation or yard drainage issues have the potential to cause some serious water damage during these heavy rains. Therefore, you need to make sure your home is in good condition, and if your home does suffer from flooding, place a call to SERVPRO of East Ottawa / Erie County to ensure that it causes as little damage as possible.

There is no doubt that Lake Erie can affect the local weather and lead to heavy summer and winter storms. Therefore, it's important to make sure that you're prepared to minimize the damage that these storms can cause. We can help make sure your home is in good condition. Call us if you need water damage restoration or mold remediation!

How to Prepare for Disasters as a Building Owner

8/3/2017 (Permalink)

Commercial How to Prepare for Disasters as a Building Owner Protect your business by being prepared!

As a building owner, you juggle a lot of responsibilities. You have to make decisions about insurance, maintenance, appearance and more. If you own a business, your building might be the last thing on your mind when things get hectic at the office. However, anyone who owns a building needs to understand that disasters can happen at any time and that you should do what you can to prepare for one to protect your valuable asset.

Know The Risks

A good first step in prepping for any issues that might befall your property is to understand what might be a risk in your area. For example, if your home is in a low area by a river or lake, you should be concerned about potential flood damage. If you don't live on the East Coast, you likely won't have to worry about hurricanes. However, in the Midwest, tornadoes are a real concern. Fires and water damage are a possibility no matter where you live, although some areas of the country are more susceptible to wildfires than others.

Have Suitable Insurance

Insurance can be a lifesaver in the event of a disaster. Serious damage to your building, or worse, destruction, can set you back up to hundreds of thousands of dollars if the property wasn't insured. Some insurance does cover damage restoration as well as industrial restoration after fire or flood damage. Carefully go over the details of any policy with an insurance agent to ensure the policy will meet your needs. A licensed agent will help you understand the details of policies while taking into account your needs to give you the best advice on how much and what type of coverage you need.

Prepare For Repairs

Businesses should always do what they can to prepare financially for emergency situations. Having a relationship with a trusted, professional 24 hour emergency industrial restoration service can help significantly. If your business provides building services to clients, such as a property management company, you should certainly have a 24 hour emergency service for damage restoration you can contact if something comes up. As a homeowner, you should always establish various emergency preparedness procedures, which include having a set meeting place, keeping an emergency supplies kit and having enough savings to cover the cost of property damage repair.

If a building you own, whether residential or commercial, has sustained some serious damage, contact SERVPRO of East Ottawa / Erie County right away. We offer 24 hour emergency service of damage restoration when you need it most. We handle residential as well as industrial restoration when damage occurs and will get your property restored in no time.

Dealing with Seasonal Home Damage in Ohio

7/28/2017 (Permalink)

Water Damage Dealing with Seasonal Home Damage in Ohio Each season brings its own threats to homeowners. Be prepared!

While the summer weather may be nice, it is important to be ready for what it could potentially do to your home. Many homeowners are not ready for storms and it can end up being very costly in the end. If you are a homeowner, facility manager, commercial property owner or real estate agent, you know the importance of home protection, and it is in everyone’s best interest to be prepared for any kind of damage that this season may bring.

When water damage occurs it is important to have someone by your side that can help you to set things right. Home maintenance can be very tricky, but SERVPRO of East Ottawa / Erie County is here to help. Our expert team of water damage specialists can help solve your storm damage problems and prevent future ones from happening.

Storm damage is a serious problem that many homeowners in Ohio encounter. Because the state has such an intense rainy season, water damage can happen quickly and without the homeowner even realizing. Water damage is more than surface stains. If left untreated, it can lead to mold and can introduce many more problems in the future for the home’s structure. This is why it is so important to be up on home maintenance and fix any problems as soon as they show up. Not doing so can have very serious consequences in the future.

Owning a home can be a very freeing and exciting experience. As the weather warms up, we get to enjoy a lot of the benefits of being outside and enjoying the excellent temperature that comes with this time of year. If you are someone who owns or rents property to others, you know the importance of proper maintenance and making sure that your property is protected from any damage that could occur. We at SERVPRO of East Ottawa / Erie County strive to do everything we can to help our customers prepare for storm season, provide water restoration services and aim to prevent any kind of damage from happening to their properties in the future. If you are someone who is interested in learning more, give us a call or visit our website at http://www.SERVPROeastottawaeriecounty.com/.

What are the Greatest Threats to My House During the Summer?

7/20/2017 (Permalink)

General What are the Greatest Threats to My House During the Summer? Use this checklist for summer projects!

Summer is a great time to enjoy the outdoors and enjoy activities cold months don't allow. During this season we spend time with family, go on vacation or renovate our homes. Summer is a great season for property owners to assess their homes as well. So use this as a summer checklist of things to look for in your house!

Security threats

Going on long holidays could make your home vulnerable to break-ins. Since such security threats may lead to the loss of your precious belongings, it would be important to take the necessary measures. Apart from getting a neighbor or friend to keep an eye on your home, you can hire home maintenance services that will install security locks. Check loose windows or entryways that overgrown brush has taken over. This will help you to keep out intruders and protect your valuables.

Pest infestation

Once the security threats receive attention, look out for pest infestation. Termite activity will increase as temperatures rise, with the pests traveling further in search of food. If you have an attic or crawlspace, make it a habit of taking pictures and tracking any changes. If you notice unexplained changes, call in a professional for a look. Insects can cause extensive damage to your home, so the sooner you find any problem, the better.

Extreme heat

With the sun shining during the summer months, some parts of your home will be susceptible to damage. Extreme heat may cause your HVAC to run longer and harder, obviously add to wear and tear. One of the ways of preventing this is by maintaining the quality of air in your home. Hire a professional air duct cleaning service to ensure that the heating and cooling system in your home works efficiently.

Damage to your roof

The summer weather can also cause damage to your roof, undermining both the functionality and appearance of your home. Overhanging trees carry the extra weight of the leaves during this time and are likely to come in contact with the roof and cause damage. Depending on your roofing material, the UV rays in sunlight could lead to deterioration.

If you would like to minimize the threats to your home during summer, you should hire professional restoration and cleaning services. SERVPRO of East Ottawa / Erie County can handle disaster and prevention jobs of all sizes. Give us a call today!